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At Los Angeles International Airport, a Lyft driver. A new research by Gig Workers Rising sheds light on the workplace violence experienced by some ride-hailing app drivers. Credit… The New York Times’ Patrick T. Fallon
As a gig driver for DoorDash, Lyft, and Uber, Jassy StokesOliver crisscrossed the San Diego roads late at night, delivering meals and dropping off clients. Because there was less traffic and she never felt frightened, she loved working late.
Then two occurrences brought home the business’s dangers. Last summer, her nephew Keshon, who also worked for DoorDash, was shot twice in the head by a passing vehicle on a regular delivery trip. The 19-year-old was unharmed, but the gunman has yet to be apprehended.
A guy standing nearby followed Ms. StokesOliver, 44, up to the door when she attempted to deliver smokes and a 12-pack of Coke to a house for DoorDash a few weeks later. She saw him carrying a revolver out of the corner of her eye as she knelt down to leave the box. She brought out her phone to take a photo, and he withdrew. With her 10-year-old kid in the back seat, she dashed back to her vehicle and raced away.
Ms. StokesOliver, who subsequently relocated to Dubai, stated, “That was the last day I drove for DoorDash – it just made me extremely uncomfortable.” “I understood we weren’t in any danger.”
The danger Ms. StokesOliver and her nephew were in is one of several incidences documented in a report issued Wednesday by Gig Workers Rising, a driver advocacy organization. According to the research, at least 50 Uber, Lyft, and DoorDash drivers have been murdered while on the job in the United States since 2017.
The risks that ride-hailing passengers may face when entering a stranger’s vehicle have received a lot of attention, but the drivers’ group and family members of drivers killed say they hope the report will bring attention to a concern that has gotten less attention: the risk that passengers themselves may pose to drivers.
Though the report is notable in part because it is the most recent count of violence against drivers since Uber and Lyft released their own safety reports years ago, it is notable in part because it is the most recent count of violence against drivers since Uber and Lyft released their own safety reports years ago.
In its first ever safety report, Uber revealed that over 3,000 individuals were sexually assaulted, nine were murdered, and 58 were died in accidents in the United States in 2018. Uber promised to provide a fresh report every two years, but the second has yet to be issued. This is something it intends to undertake this spring.
According to Lyft’s inaugural safety report, around 1,800 people were sexually assaulted, four people were killed in violent attacks, and over 50 people were died in accidents in the United States in 2019.
In remarks, Uber, Lyft, and DoorDash claimed their systems were constructed with safety in mind, with features such as the option to communicate quietly with personnel at ADT, the security provider, or to exchange location information via ride-hailing apps.
Though the Bureau of Labor Statistics publishes certain fatal occupational injury statistics, it’s difficult to compare how risky gig driving is to other occupations. However, according to Gig Workers Rising, the dangers of gig labor include more than just the number of fatalities.
According to the survey, since gig drivers are often classed as independent contractors rather than employees, they get less assistance from their employers when anything goes wrong.
According to Gig Workers Rising, family members of deceased drivers have not received death payments, help with insurance claims, or burial arrangements from the firms for which they drove.
Ms. StokesOliver’s family stated DoorDash communicated with them and assisted them in filing a claim with their insurance.
Isabella Lewis, a Lyft driver in Texas, was slain last August in what seemed to be a random assault by a customer who authorities suspected of being a terrorist. The guy took her out of the vehicle and drove over her while escaping in her automobile after shooting her in the head. According to press sources, he died later from wounds he got in a gunfight with police.
Allyssa Lewis-Brown, Ms. Lewis’s sister, said the loss had not yet truly hit her.
“It hasn’t sunk me yet that I won’t see her again,” Ms. Lewis-Brown, 23, said, recalling her sister as compassionate and protective. “Wow, it just blew my head.” You believe you have more time to spend with others.”
She expressed the hope that her tale and the driver fatality report will prompt ride-hailing businesses to find a method to keep drivers safer, maybe by requiring customers to go through a thorough screening process before using the services. Lyft, she said, never communicated with her.
“At the very least, pay for funeral costs,” she stated. Lyft said that it had attempted but failed to contact Ms. Lewis’ family.
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